FAQ
Are you accepting orders?
I operate through a waitlist system. To be added to my list, visit the Waitlist page!
As I work a full-time job and all items are handmade, I'm only able to accept a limited amount of orders at a time. The waitlist does not guarantee a commission nor does it constitute a purchase obligation.
Do you ship internationally?
Yes, on a trial basis. Because international shipping is so expensive, and I'm a very small store, I offer international shipping as long as it is viable.
If you do not see your country listed as an option, send me an inquiry: Magicmakersembroidery@gmail.com
Please note that international shipping times and fees vary based on your location.
Can I return or exchange my order?
Because each item is made to order, I currently do not accept returns or exchanges unless there’s an issue with your item. If you have a problem with your order, please reach out and I’ll do my best to make it right!
Do you accept commissions?
Yes! I am more than happy to work on a custom commission for you. In the past I’ve done hats, corsets, jackets, and converse but there’s so many options! To get started, join the waitlist and provide your ideas.
When can I expect my order?
Since everything is handmade, turnaround times can vary.
Orders typically take 6-8 weeks to complete.